| At TotalSiteBuilder.com, we take your privacy very seriously.
Our primary goal in collecting information from you is to
provide you with a smooth and customized experience while
you use our services. Except as otherwise contemplated in
this Privacy Policy, we do not disclose any personally identifiable
information about you to any third party without your permission,
unless we believe in good faith that we are required to do
so by law. We do share aggregated information about our members
with third parties, such as advertisers or partners, for marketing
and promotional purposes. This document will answer the following
privacy concerns:
1. What information does TotalSiteBuilder.com
gather and track?
2. How does Total Sitebuilder
use my information?
3. Does Total Sitebuilder share
member account information?
4. How private is my account
information?
5. How secure is my account information?
6. How do I opt out of receiving
messages from TotalSiteBuilder.com?
7. How do I update or deactivate
my account information?
8. What are cookies and how does
TotalSiteBuilder.com use them?
9. How does TotalSiteBuilder.com notify
members of changes to the Privacy Policy?
10. Has this Privacy Policy been
reviewed by a third party for approval?
11. How does TotalSiteBuilder.com protect
Children's Privacy?
1. What information does TotalSiteBuilder.com gather and
track?
In general, we collect information about you in the following
ways:
- Registration
When you register for any of the TotalSiteBuilder.com Services (as Services
are defined in the TotalSiteBuilder.com Member Agreement) we may ask you
how you heard about TotalSiteBuilder.com. The more information you provide
(and the more accurate it is), the better we are able to customize
and provide our services to suit your needs and preferences.
When you register for one of the TotalSiteBuilder.com Services, we may
ask that you give us non-personal information such as the
purpose for which you will be using a web site as well as
the name of the person who may have referred you. We also
ask that you give us personal information such as your name,
email address, zip code, country, gender and birth date. When
you register for a subscription-based service, we ask that
you provide us with additional information, such as your mailing
address, credit card number and credit card expiration date.
Finally, when you register for a TotalSiteBuilder.com account, in addition
to the above information, we may also ask that you provide
us with a variety of information about your business, which
may include (among other things) your company name, billing
address, your role in your company, number of years of company's
existence, and phone number.
- Usage Tracking/Hardware/Software/Cookies
While you are on any of our web sites, we may automatically track
information related to your use of the TotalSiteBuilder.com Services.
This information may include (among other things) files viewed
by the user, type of site(s) built, domain name and a user's
path through our web sites. There is also information about
your computer hardware and software that is automatically
collected by TotalSiteBuilder.com when you are using TotalSiteBuilder.com's downloadable
software. This information can include information such as:
your browser type, type of operating system, type of Java
virtual machine, Internet connection speed, access times and
identification of any software program which has previously
caused technical problems with the TotalSiteBuilder.com product(s). This
information will be matched with your personal information.
In addition, when you connect to any of our web sites, we
will detect your IP address and store a cookie on your computer.
An explanation of cookies can be found in #8.
- Technical Support/Information
When, as a TotalSiteBuilder.com Member, you request technical support
or information for TotalSiteBuilder.com Services, we ask you for your
personal information and other information necessary to answer
your question or resolve your problem.
- Promotions or Contests
When you enter a contest or promotion sponsored by TotalSiteBuilder.com
and/or our partners, we ask for your contact information so
that our partners or we can administer the contest or promotion,
and notify winners.
- E-Commerce Programs
When you sign up for any of our e-commerce programs that are
available on some TotalSiteBuilder.com Services, we ask for your first/last
name, mailing address, and e-mail address, as well as your
phone number. We need this information in order to administer
the program.
- Discussion Boards
f you choose to post messages on our discussion boards or
leave feedback for other members, we may collect such information
about you as you choose to disclose.
- Surveys/Questionnaires
We occasionally ask TotalSiteBuilder.com Members or visitors to fill
out optional surveys and/or questionnaires. These surveys/questionnaires
may ask for demographic information and other information
about computer use.
- Other Information You Give Us
When you visit any of the TotalSiteBuilder.com web sites, we may collect
any information that you enter on any of our web sites or
give us in any other way in order to contact you about TotalSiteBuilder.com
Services. Additionally, if you want to learn more about our
products or services, we may request that you fill out a form
in which we ask for information such as your first/last name,
mailing address, email address, as well as your phone number.
We only use this information to contact you in order to provide
you with information about TotalSiteBuilder.com products and services,
answer any questions that you may have, and/or help you sign
up for the TotalSiteBuilder.com Service of your choice.
2. How does Total Site Builder use my information?
TotalSiteBuilder.com uses your information on an aggregated basis to
do such things as operate our web sites and enhance our web
sites. We statistically analyze site usage, including the
behavior of our Members, to improve the content, layout, and
services of the TotalSiteBuilder.com web sites, as well as to enhance
our marketing and promotional efforts.
We share aggregate information about our Members with third
parties, such as advertisers or partners, for marketing and
promotional purposes. However, except as otherwise contemplated
in this Privacy Policy, we do not disclose any personally
identifiable information about you to any third party without
your permission or as otherwise required by law.
We use the information we collect to better understand your
needs. Additionally for the TotalSiteBuilder.com subscription Services
we use the information we collect to process payments, confirm
renewal charges or payments to your account, administer your
account and the like.
Finally, we may use the information we collect to occasionally
notify you about important functionality changes to the web
site, new TotalSiteBuilder.com Services, and special offers (including
promotion of our product or third party products) we think
you'll find valuable. Except for communications sent to you
regarding material company announcements or policy changes,
if you would rather not receive this information you can indicate
your preference. You may choose not to receive messages from
us by following the opt-out instructions listed in #6.
The following describes some of the ways your information
may be used:
- Your contact information from the sign-up form is used
to send you information about our company and products.
We also use this information to contact you when necessary.
Except as otherwise contemplated in this Privacy Policy,
you may choose not to receive messages from us by following
the opt-out instructions listed in #6.
- Your unique IP address is used when we need to diagnose
technical problems with our site. We use cookies to correctly
deliver account information to you. To find out more about
cookies, please see #8.
- Any information collected regarding your hardware or
software is used for the operation of the Services, to
maintain the quality of the services, to improve our products
or services or to provide general statistics regarding
use of the TotalSiteBuilder.com Services.
- Any information you provide to us through a form, email,
or telephone requesting customer support, or information,
is used for that specific situation only or to administer
our service to you.
- We will occasionally offer sweepstakes or contests on
our web site. To participate, you will likely be asked
to provide some personal information, such as e-mail address.
This information may be shared with sponsors if the sweepstake/contest
is co-sponsored by TotalSiteBuilder.com and a business partner.
- We also partner with other companies that can help us
provide enhanced services to our members. Any information
you provide through a registration form for any Service,
is used to administer the Service(s).
- Any information you submit in a survey or questionnaire
is used to help us better understand and serve our Members.
This research is compiled and analyzed on an aggregated
basis; we may share this aggregated data with advertisers
or business partners.
- The contents of email correspondence to us or postings
on our discussion boards may be used for promotional purposes,
such as customer testimonials.
- Any information that you enter on any of our web sites
and/or any contact information that you provide to TotalSiteBuilder.com
may be used to send you email messages and direct mailings
which supply detailed information about TotalSiteBuilder.com and/or
the applicable TotalSiteBuilder.com Service. We may also use your
telephone number to call you in order to discuss the TotalSiteBuilder.com
Services and assist you in signing up if you choose to
become a Member.
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